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Your Feedback Fuels Our Mission
Connect with John Gerrard, President & CEO,—and help us exceed expectations for every donor, volunteer, and animal in our care.
Hello and welcome—I’m John Gerrard, President and Chief Executive Officer of the Hamilton/Burlington SPCA. I’ve created this page because your voice matters to me personally. Whether you’re a supporter who’s made a gift, a volunteer who’s given their time, or a family who’s entrusted us with a beloved pet, your insights help shape every decision we make.
Here, You Have Direct Access to Our Senior Leadership Team.
Tell us what’s working, share ideas for improvement, or let us know when something falls short of your—and our—high standards.
Gaïl Arsenault
Patty Foote
We’re Listening Because We Believe In:
Exceeding Expectations
From streamlined adoptions to seamless donor experiences, we work behind the scenes to make your involvement rewarding and impactful.
Community Partnership
Your feedback drives program innovation, ensures transparency, and builds trust across Hamilton and Burlington.
Animal-Centered Care
Every dog, cat, rabbit—or any animal who comes through our doors—deserves a life filled with love, comfort, and enrichment.
Our President & CEO Office is Committed to Responsiveness, Accountability, and Continuous Improvement.
Together, we can ensure that every furry friend in our care finds the happy, healthy home they deserve—and that every supporter feels valued, heard, and inspired to keep making a difference.Thank you for being part of our community. I look forward to hearing from you.
Warmly,
