Join Our Team

Volunteer Training & Support Coordinator

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Organization: Hamilton Burlington SPCA
Location: In Person
Report To: Director of Volunteer Services & Program Partnerships
Employment Type: Full-Time (Tuesday to Saturday), 8am-4pm
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Overview:

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The Hamilton/Burlington SPCA (HBSPCA) is a leader in animal welfare in the Golden Horseshoe and one of Ontario's most progressive animal welfare agencies. Our aspiration is keeping pets and their people together. We are here to protect animals from people, provide affordable health care and promote responsible pet ownership.
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Volunteers are vital to our organization and mission. We are seeking a Volunteer Training & Support Coordinator with strong organizational, computer and interpersonal skills to facilitate onboarding and training of our growing volunteer support base. This role will be essential to ensuring our volunteers are well-prepared, motivated, and equipped to have rewarding experiences and make a positive impact.

Responsibilities:

• Volunteer Training and Onboarding:
  • Develop and implement comprehensive training programs for new volunteers.
  • Facilitate orientation sessions to familiarize volunteers with organizational policies, procedures, and expectations.
  • Provide ongoing training opportunities to enhance volunteer skills and engagement.
• Scheduling Coordination:
  • Manage our volunteer management system, records and volunteer scheduling that meets organizational needs and collaborates with departments across the organization.
  • Maintain volunteer schedules to align with program needs and individual availability.
  • Communicate schedule updates and changes effectively to volunteers.
• Volunteer Support:
  • Provide ongoing support to volunteers in collaboration with the department.
  • Monitor volunteer performance and opportunities for growth.
  • Recognize and celebrate volunteer contributions to foster a positive and inclusive environment.
• Administrative Duties:
  • Project management with a focus on ownership and an end-to-end mentality.
  • Maintain accurate records of volunteer data, training completion, and certifications.
  • Collaborate with other departments to identify volunteer needs and opportunities.
  • Prepare reports on volunteer engagement and program outcomes as needed.
  • Support the volunteer department in all initiatives and program development.

Qualifications:

• Strong organizational and time management skills with attention to detail.
• Computer Proficiency including Microsoft Office, Excel, PowerPoint.
• Experience with introducing and managing new software.
• Experience with scheduling software an asset.
• Quick learner and the ability to work in a fast-paced environment.
• A commitment to getting the job done regardless of the tasks involved.
• Excellent interpersonal and communication abilities.
• Experience in volunteer coordination, training, or related fields is preferred.
• Ability to adapt to a dynamic environment and manage multiple tasks simultaneously.
• Flexibility and Adaptability to changing priorities and modified schedules based on organizational requirements.

What We Offer:

• A collaborative and supportive work environment.
• The opportunity to connect with animals and amazing people.
• Opportunities for professional development and growth.
• Benefit Package after 3 months of employment.
• The chance to make a meaningful impact on our community.
• Ongoing support and training.

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To Apply:

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Please send your resume to careers@hbspca.com and a cover letter explaining your interest in the Volunteer Coordinator position. Include specific examples of how your people skills, organizational abilities, and passion align with our mission as well as relative experience you bring to this role.

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The Hamilton Burlington is an equal-opportunity employer and values a diverse workplace. We encourage applications from individuals of all backgrounds and experiences.