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Registered Veterinary Technician (RVT)

Do you dream about working in shelter medicine? Love the idea of working in a multi-shelter environment supporting homeless and owned pets? Does it excite you to make a difference in their lives? Our Registered Veterinary Technician role might be exactly what you’re looking for!

Who You Are:

• You’re outgoing and energetic.
• You’re an animal AND people advocate.
• You thrive when you’re helping animals but are a natural talent in customer service.
• You like to dive into your role and support your team however possible.
• You’re not afraid to get messy, know how to handle that ferocious feral cat, and can wrap a surgery pack like nobody can.
• Your favorite part of the day is surgery (or administering medications, or vaccinating a dog, or trying to figure out if that rabbit really is fixed).
• You are a medical triage champ and are cool as a cucumber doing it.
• You are a whiz at animal handling (including those spicy kittens!).
• You think giving IV fluids or placing urinary catheters is THE best, and waiting for bloodwork results is the highlight of the day.
• You are prepared and understanding that we can see hard things every day, but focus on the incredible lives we impact along the way.
• You thrive in a fast-paced environment and can excel at any challenge thrown your way – multi-tasking? Easy! Prioritizing tasks? You can do it in your sleep. Adapt to change well? Absolutely! Time management skills? You were born with them!
• You work best when collaborating in a team with volunteers and staff.
• You are a self-starter who is innovative and team-oriented.
• You are highly organized – your to-do lists are a work of art.

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What You Will Be Doing:

• Performing daily rounds of all animals to identify any medical or behavioral concerns.
• Medication administration, vaccination, and microchipping as required.
• Assisting the veterinarian on daily medical rounds and administering prescribed treatments.
• Wellness examinations of new intakes, basic recheck examinations.
• Triage of any emergency or urgent patients to ensure timely medical treatment is provided.
• Anesthesia and post-operative care of all surgical patients.
• Medical care of any hospitalized patients in clinic, including IV fluids, urinary catheters.
• In-house laboratory work including urinalysis, fecal testing, and cytology (blood work sent off-site).
• Working with foster families, PAWS, shelter staff, and volunteers.
• Supporting the hospital's daily high-volume S/N services as required, including preparing premeds, intubation, surgical prep, and recovery.
• Supporting clinic volunteers in their training and duties, as well as engaging and building relationships with them.
• Fostering relationships with colleagues, volunteers, and customers.
• Other duties as required.

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Qualifications & Skills Required:

• Diploma or Degree from a Veterinary Technology or Veterinary Technician program and in good standing with the OAVT.
• Ability to build effective relationships with staff, volunteers, customers, and community partners.
• Strong teamwork and collaboration skills.
• Excellent interpersonal skills to manage varying behaviors of staff, customers, and contacts.
• Compassionate and humane treatment of animals, both on and off the job.
• Ability to function effectively under stress and ambiguity and accept direction.
• Organizational skills to manage time and multiple duties.
• Capability to handle multiple priorities and deliver timely results.
• Willingness to work weekends and meet center requirements.
• Proficiency in Microsoft Windows, Word, and basic office equipment.

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Working at the HBSPCA:

• We are a growing team of animal lovers.
• We get things done at a fast pace and love tackling new and exciting ideas.
• We believe in empowering people – we want to empower you to do your job and watch you lead your team.
• We do best when collaborating, and it’s important that everyone’s voice is heard.
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The Perks:

• Hourly wage $26-$28 depending on years of experience.
• Comprehensive health and dental benefits.
• Annual OAVT Renewal Fee.
• Employee Assistance Program.
• Access to staff pet food program (discounted retail prices).
• Access to staff veterinary services program.
• An environment always filled with adorable animals.
• Annual Scrub allowance (Must be branded).
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How to Apply

Please send your resume (no more than 1 page) and a custom letter to career@hbspca.com.

Logistics Coordinator

Title

Logistics Coordinator

Hours

Full-Time
Saturday and Sunday (9 am to 5 pm)
Monday - Wednesday (8 am to 4 pm)

Location

In-Person (Warehouse and Local Travel)

Min. Requirements

Personal Vehicle, Full Ontario Driver’s License

Date Posted

February 20, 2025

Date Closes

March 20, 2025

Salary Range

$35,000 - $45,000 (Performance & Experience Based)

Direct Supervisor(s)

Director, Strategy & Revenue

Interview Process

3 Stages: 15 Minute Intro Call, 30 Minute Formal Interview with Direct Supervisor, 30 Minute Director Call

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A Career with the Hamilton/Burlington SPCA

The Hamilton/Burlington SPCA (HBSPCA) is always Pet First. Since 1887, we've advanced the humane treatment of animals through innovative and collaborative education, services, and partnerships. Our diverse programs support over one million animal interactions annually and provide vital resources to ensure the well-being of animals and their families in our community. We take care of animals because they take care of us.

A career with HBSPCA is a joint commitment to our business and our animals. We champion innovative programs across our community, and we're always moving fast. We're looking for strategic thinkers, animal lovers, and get-it-done teammates, to help us build the next decade of our Animal Welfare Charity. Your passion and commitment to our shared cause will rejuvenate our mission daily. You’ll perform well in a role at HBSPCA if you thrive working with ambiguity, are self-directed and motivated, willing to wear multiple hats and jump in to solve problems that may be unrelated to your direct role, and able to operate on-the-ground while planning ahead strategically.

Please visit www.hbspca.com, or our Facebook, Instagram, and Twitter to learn more.

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About You

The selected candidate for the Logistics Coordinator role is a self-starter, eager to lead a team of volunteers, and organized in their approach. You can think on your feet, proactively respond to customer communications, listen to volunteer needs, and align resources with program demands.

You can operate on the day-to-day level, making return calls and emails, and door-to-door delivery, to customers while carving out space for ‘the bigger picture’- to brainstorm and experiment with ways of executing your role, and the program, more efficiently. You’re someone who puts a high degree of thoughtfulness and attention to detail as you carefully craft communications and strategies to support dynamic customer needs.

You understand that nothing is ‘beneath you’ and you're part of a team of owners. Everyone takes pride in getting the job done and delivering the best possible experience to the people and pets we serve.

You thrive in a fast-paced environment, where deadlines are often conflicting, and a re-balancing of priorities is a daily exercise. You operate well under pressure, collaborate with a high degree of effectiveness, and can appreciate and operate within your role while recognizing how it overlaps and aligns with others across the organization.

This role is right for you if…

• You are willing to be on the road making deliveries to customers
• You enjoy working with and supporting volunteers
• You enjoy the opportunity to demonstrate your success by numbers and value
• You are an idea person, creative and responsive
• You like to be on your feet and active, more than sitting in a chair
• You thrive in environments where you can create efficiencies
• You enjoy customer service and communications
• You like to work in a small team and execute great results

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If this sounds like you, please continue to read on to learn more about this opportunity.

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About the Opportunity

The Logistics Coordinator is HBSPCA’s boots-on-the-ground position to ensure the seamless movement of product and donations between internal locations, and directly to customer and partner locations. This role is responsible for scheduling deliveries and volunteers, being an ambassador on the road, and contributing towards an efficient and impactful fulfillment arm for the organization.

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Volunteer Coordination

• Cultivate the sustainable management of volunteerism through regularly scheduled shifts and enjoyable volunteer experiences
• Build capacity for additional roles and responsibilities for volunteers to participate
• Ensure volunteers are sufficiently trained to operate machinery, vehicles, software, and policies, to reduce the dependence of staff to execute specific activities
• Uphold health and safety for volunteers as the top priority

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Internal Transfers

• Manage internal deliveries between the warehouse, shelter, and thrift store
• Maintain and stock shelter supplies, including litter and other essentials
• Build capacity for the efficient and timely utilization of stored product

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Delivery Operations

• Pack delivery orders accurately to ensure they are ready for scheduled routes
• Coordinate and schedule drivers for deliveries, ensuring daily coverage
• Create delivery routes
• Hand-deliver packages with HBSPCA vehicles to community member homes

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Customer Service

• Be the primary contact for all individual customers
• Answer calls and emails daily to respond to community inquiries
• Be responsible for pickup and thrift store checkout at the warehouse

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Minimum Requirements

• Must be a team player with proven problem-solving abilities and a get-it-done mentality
• Strong ability to listen and observe, putting the organization’s needs before their own
• Must have a valid driver’s license and a personal vehicle
• Ability to work around pet companions, with enjoyment working around all types of animals
• Excellent verbal communication to execute strong customer service
• Proficient with Microsoft and Shopify
• Ability to operate a forklift or willing to become forklift certified
• Ability to work independently, with minimal direction
• Desire to support a ‘larger-than-themselves’ NPO mission

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Competitive and Equitable

The HBSPCA offers paid vacation, pet discounts, and extended health care benefits.

The HBSPCA is an equal-opportunity employer and supports workforce diversity. We welcome and encourage applications from individuals with diverse backgrounds and lived experiences, as well as individuals of all abilities. Should you require accommodation during the recruitment process, please let our team know.

HBSPCA adheres to all Ontario employment standards, health and safety, accessibility, and other relevant legislation and standards. Should you have any concerns throughout the application and/or interview process, please let us know so we may promptly address them.

How to Apply

Please send your resume (no more than 1 page) and a custom letter to career@hbspca.com.

Do you dream about caring for community cats and being a part of enriching their lives? Love the idea of working in a shelter environment supporting homeless cats?

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Would it excite you to make a difference in their lives? Our Community Cat Care Attendant role might be exactly what you’re looking for!

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Who You Are:

• You’re outgoing and energetic.
• You’re an animal AND people advocate.
• You thrive when you’re helping animals but are a natural talent in customer service.
• You like to dive into your role and support your team however possible.
• You’re not afraid to get messy and know how to handle that ferocious feral cat.
• Your favorite part of the day is an early start.
• You are a whiz at animal handling (including those spicy kittens!).
• You are prepared and understanding that we can see hard things every day, but focus on the incredible lives we impact along the way.
• You thrive in a fast-paced environment and can excel at any challenge thrown your way – multi-tasking? Easy! Prioritizing tasks? You can do it in your sleep. Adapt to change well? Absolutely! Time management skills? You were born with them!
• You work best when collaborating in a team with volunteers and staff.
• You are a self-starter who is innovative and team-oriented.
• You are highly organized – your to-do lists are a work of art.

‍

What You Will Be Doing:

• Receive and review new applications for our TNVR program, contact new caregivers and feeders to outline the program.
• Sign out traps and provide trap demonstrations.
• Community education of our Community Cat Program (TNVR), door knocking with a group of volunteers.
• Schedule cat surgery, prepare charts and identification tags.
• Meet with caregivers to admit Community Cats for surgery (Sundays).
• Estimate body weights, complete identification records and medical charts, transfer cats to our onsite Companion Animal Hospital.
• Post-surgery, transport cats to the recovery centre, safely feed and set cats up for overnight recovery.
• Meet with scheduled caregivers for cat pick-up or personally return cats to their colonies for release.
• Maintain the cleanliness of the recovery centre and maintain good stock of required items.
• Support recovery centre volunteers in their training and duties, as well as engaging and building relationships with them.
• Assist with intake medicals of colony kittens brought in for socializing and rehoming.
• Submit foster requests for cats selected for rehoming.
• Identify and outline uplifting stories of Community Cats for social media.
• Obtain shelter build supplies and assist in shelter build workshops.
• Foster relationships with colleagues, volunteers, and customers.
• Other duties as required.

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Qualifications & Skills Required:

• Minimum 3 years of animal care experience.
• Ability to build effective relationships with staff, volunteers, customers, and community partners.
• Strong teamwork and collaboration skills.
• Excellent interpersonal skills to manage varying behaviors of staff, customers, and contacts.
• Compassionate and humane treatment of animals, both on and off the job.
• Ability to function effectively under stress and ambiguity and accept direction.
• Organizational skills to manage time and multiple duties.
• Capability to handle multiple priorities and deliver timely results.
• Willingness to work evenings and weekends to meet program requirements.

‍

Working at the HBSPCA:

• We are a growing team of animal lovers.
• We get things done at a fast pace and love tackling new and exciting ideas.
• We believe in empowering people – we want to empower you to do your job and watch you lead your team.
• We do best when collaborating, and it’s important that everyone’s voice is heard.

‍

The Perks:

• Annual Salary: 45K minus required deductions.
• Comprehensive health and dental benefits.
• Employee Assistance Program.
• Access to staff pet food program (discounted retail prices).
• Access to staff veterinary services program.

‍

To Apply:

Please send your resume to career@hbspca.com and a cover letter explaining your interest in the Community Cat Care Attendant position. Include specific examples of how your people skills, organizational abilities, and passion align with our mission as well as relative experience you bring to this role.

The Hamilton Burlington is an equal-opportunity employer and values a diverse workplace. We encourage applications from individuals of all backgrounds and experiences.

Community Cat Education and Trapping Lead

Community cats can be found just about every place people live. These outdoor, free-roaming cats live in and are cared for by community members—hence the term “Community Cats.” The greatest problem facing community cat populations is unchecked reproduction. One breeding pair of cats can theoretically result in over 11 million cats in a 9-year period.

TNVR stands for “trap-neuter-vaccinate-return.” It is the most humane method for reducing unowned cat populations while simultaneously providing an opportunity to attend to minor medical concerns. TNVR is effective at reducing community cat populations—the higher the rate of sterilization in a colony, the greater the impact a TNVR program will have over time.

TNVR also results in a reduction of “nuisance” behaviors associated with mating, such as fighting and yowling. Spaying and neutering can prevent certain medical conditions, such as pyometra (infection of the uterus) and several types of cancer, while increasing a cat’s overall lifespan. Altering male cats reduces the odor associated with the urine of intact males.
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Want to make the lives better for Community Cats in Hamilton?
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What You Will Be Doing:

• Work with registered colony caregivers to establish a feeding pattern, count the cats, and set out shelters and feeding stations.
• Educate communities on the benefits of TNVR and how it will make their community cats healthier and happier.
• Humanely trap unaltered cats.
• Bring trapped cats into the HBSPCA Companion Animal Hospital, where they are sterilized, vaccinated, microchipped, ear-tipped, and treated for minor ailments.
• Assist in the care of cats for 24-48 hours as they recover in the onsite HBSPCA recovery center.
• After recovery, return cats to their environment and release them.
• Maintain our 100-trap bank by tracking traps.
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Qualifications & Skills Required:

• Experience with community engagement and volunteers.
• Experience working with Community Cats or wildlife.
• Rabies vaccination preferred.
  ‍

Working at the HBSPCA:

• We are a growing team of animal lovers.
• We get things done at a fast pace and love tackling new and exciting ideas.
• We believe in empowering people—we want to empower you to do your job and watch you lead your team.
• We do best when collaborating, and it’s important that everyone’s voice is heard.
  ‍

The Perks:

• Annual Salary: $48K
• Employee Assistance Program
• Access to staff pet food program (discounted retail prices)
• Access to staff veterinary services program
• An environment always filled with adorable animals
  ‍

To Apply:

Please send your resume to: career@hbspca.com

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Attention: Karen Reichheld
Director, Animal Care